Independent technology consultancy · UK · Spain · International
Riley Digital helps organisations turn complex business challenges into practical digital solutions: process automation, Microsoft business applications, data integration and AI prototypes. I have ten years in IT, the last six supporting international banks, so I am used to systems where mistakes cost money.
Innovate•Automate•Transform
A typical build. Each step is replaceable, so the system keeps working when your tools change.
Services
Technology should remove friction, not create more of it. I start by understanding your workflows, users and goals, then recommend the right level of change: improving an existing system, automating a repetitive process or validating a new idea.
Map current workflows, find the bottlenecks and design practical automations for approvals, notifications, document handling and repetitive tasks. You get process maps, working flows, testing and handover notes so your team can maintain them.
Power Automate · Outlook · SharePoint · OneDrive
CRM process improvements, case management, forms, workflows and Power Apps prototypes, with testing alongside your users before go-live. I have worked with Dynamics CRM since 2016.
Dynamics 365 · Customer Service · UAT · training
SQL-based data, reporting requirements and system interfaces: validation, reconciliation logic, operational reporting and integration troubleshooting. Strong on explaining what a figure really means.
SQL Server · T-SQL · SSIS · SSRS · Power BI · QlikView
Carefully scoped uses of language models, retrieval-augmented generation (RAG) and knowledge search. We start with a proof of concept and test answer quality, access and ongoing cost before anything wider.
RAG pipelines · Claude · Microsoft Copilot
Fast brochure sites, landing pages and enquiry forms, with optional links into your workflows. I built a portal where banking clients raise cases and find documentation, backed by Power Apps and Power Automate.
HTML · CSS · Power Apps
Requirements, As-Is and To-Be analysis, user stories, stakeholder workshops, UAT coordination and automated browser tests that catch breakages early.
Requirements · UAT · Playwright · TypeScript
Our approach
Understand the problem, the users, the systems and the constraints.
Agree priorities, scope, success measures and a practical solution.
Build or improve the solution with testing, documentation and stakeholder feedback.
Review the results and identify sensible next steps.
In practice: a free 30-minute call, a written fixed-price quote, working demos every few days, then a handover with documentation and 14 days of free fixes on what I built.
Pricing
Fixed-price packages for common jobs, hourly and day rates for everything else, and retainers for ongoing help. Pick the currency you prefer to see.
The Lab
Self-directed experiments that show how common business problems can be approached, written up with what worked and what did not. They are not client work and not claims of production use. Planned topics are marked.
About
Riley Digital is run by me, Miguel Riley: a business and application support analyst based in Mallorca, working UK and European hours, with clients in the UK, Spain and internationally.
For six years I was the first point of contact for international banks on a reconciliation platform, from testing and implementation to post-go-live support. That meant reading data to find why two systems disagreed, explaining it to people on both sides, and getting the fix tested.
Alongside the support work I built things: a customer self-service site on Power Apps and Power Automate, Dynamics CRM workflows, and I helped with an internal AI assistant that answers from company documentation. The emphasis is on dependable solutions, clear communication and measurable improvements, not technology for its own sake. The Lab is where I write up the next ones.
English is my first language and I speak Spanish at a working level. I hold UK security clearance (SC) and dual British and Spanish citizenship.
Contact
Whether you have a clear brief or a process that simply is not working well, send two or three sentences and I will reply within one working day with questions or a suggested next step. The first call is free.
Your details are used only to respond to your enquiry.
